Hammock puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site, to improve its performance and enhance your user experience. This policy explains how we do that.
Policy overview
This policy describes the cookies we use on this site and what we use them for. If you do not consent to our usage of cookies, then you should either not use this site, or you should delete cookies after having visited the site, or browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)
If you want to find out more about what cookies are, or how to control or delete them, you can do so here.
Any changes to this policy will be posted here.
We reserve the right to change or add to this Cookie Policy from time to time and such changes shall become effective as soon as they are posted.
Information we collect
Necessary
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
| Name | Provider | Description | Expires after |
|---|---|---|---|
| cookieyes-consent | CookieYes | Confirms the acceptance or rejection status so we know whether or not we can store any of the additional cookies. | 1 year |
| __hssrc | usehammock.com | This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session. |
Session |
| __hssc | usehammock.com | HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. |
1 hour |
| hammock-session | usehammock.com | Maintains the user’s authenticated session and enables access to secure areas of the Hammock application. | 2 hours |
| intercom.played-notifications | usehammock.com | Used by the website to determine which support notifications the user has been shown | Session |
| __cf_bm | HubSpot/Cloudflare | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. | 1 hour |
| _cfuvid | HubSpot/Cloudflare | Supports HubSpot rate limiting and distinguishes visitors using a shared IP address. | Session |
| rc::a | google.com | This cookie is set by the Google reCAPTCHA service to identify bots to protect the website against malicious spam attacks. | Never expires |
| rc::c | google.com | This cookie is set by the Google reCAPTCHA service to identify bots to protect the website against malicious spam attacks. | Session |
| XSRF-TOKEN | secure.usehammock.com | Ensures visitor browsing security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor | 1 day |
| intercom-id-dc3ibyxi | usehammock.com | Anonymous visitor identifier cookie | 9 months |
| intercom-session-dc3ibyxi | usehammock.com | Identifier for each unique browser session. This session cookie is refreshed on each successful logged-in ping, extending it to 1 week from that moment. The user can access their conversation and have data communicated on logged out pages for 1 week, as long as the session isn’t intentionally terminated, which usually happens at logout. | 1 week |
| intercom-state-dc3ibyxi | usehammock.com | Unclassified | Persistent |
| store | secure.usehammock.com | Unclassified | Persistent |
Functional
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
| Name | Provider | Description | Expires after |
| messagesUtk | HubSpot | HubSpot sets this cookie to recognize visitors who chat via the chatflows tool. | 6 months |
| __Secure-ROLLOUT_TOKEN | YouTube | Supports the operation and controlled rollout of YouTube functionality. | 6 months |
| geo_region | usehammock.com | Stores the visitor’s geographic region so the website can provide region-appropriate content and functionality. | Session |
| __stripe_mid | Stripe | Unique ID generated for Stripe payment sessions | Session |
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
| Name | Provider | Description | Expires after | |||
| _ga | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. | 1 year | ||||
| _ga_S264KR19ZM | Google Analytics sets this cookie to store and count page views. | 1 year | ||||
| _gid | Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website’s performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. | 1 day | ||||
| _hjid | usehammock.com | Sets a unique ID for the session . This allows the website to obtain data on visitor behaviour for statistical purposes. | Session | |||
| _ceir | Crazy Egg | Track whether a visitor has visited the site before | 1 year | |||
| is_returning | Crazy Egg | Track whether a visitor has visited the site before | 1 year | |||
| _CEFT | Crazy Egg | Store page variants assigned to visitors for A/B performance testing | 1 year | |||
| _cer.s | Crazy Egg | Track a recording visitor session unique ID, tracking host and start time | Recording session (expires when the browser is shut down) | |||
| _cer.v | Crazy Egg | Track whether a visitor has visited the site before | Up to 31 days (expires on the first of the month) | |||
| _ce.s | Crazy Egg | Track a recording visitor session unique ID, tracking host and start time | 1 year | |||
| _ce.cch | Crazy Egg | Used to check if cookies can be added. | 1 second | |||
| _ce.gtld | Crazy Egg | Used to identity the top level domain. | 1 second | |||
| ce_need_secure_cookie | Crazy Egg | Used to determine cookie security parameters. | 1 second | |||
| ce_successful_csp_check | Crazy Egg | Used to determine if the page has a Content Security Policy rule that would prevent tracking. | 24 hours | |||
| cebs | Crazy Egg | Used to track the current user session internally. | Session | |||
| cebsp | Crazy Egg | Used to determine if a survey should be shown. | Session (auto-deletes when you quit your browser) | |||
| __hstc | HubSpot | Hubspot set this main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number, which increments for each subsequent session. | 6 months | |||
| hubspotutk | HubSpot | HubSpot sets this cookie to keep track of visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts. | 6 months | |||
Performance
Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.
| Name | Provider | Description | Expires after |
|---|
We do not currently use any cookies in this category.
Advertisement
Advertisement cookies help us understand how visitors find Hammock and whether they go on to register or subscribe across our website and registration service. They also help us measure advertising campaigns and may be used to show more relevant advertisements.
| Name | Provider | Description | Expires after |
|---|---|---|---|
| test_cookie | Google/DoubleClick | doubleclick.net sets this cookie to determine if the user’s browser supports cookies. | 15 minutes |
| cto_tld_test | Criteo | Used by Criteo to determine the highest-level domain on which advertising cookies can be set. | 1 hour |
| IDE | Measures advertising performance and supports ad delivery and conversion attribution | Up to 13 months in the UK/EEA | |
| _gcl_au | Stores information about advertising clicks and helps Google Ads measure conversions. | 3 months | |
| _fbp | Meta | Facebook sets this cookie to store and track interactions. | 3 months |
| _fbc | Meta | Stores the Facebook Click Identifier (fbclid)when a visitor arrives through a Facebook or Instagram advertisement, enabling conversion attribution to the relevant campaign. | 3 months |
| _hjIncludedInSample | usehammock.com | Determines if the user’s navigation should be registered in a certain statistical placeholder. | Session |
| fr | Meta | Helps Meta deliver and measure advertising and improve the relevance of advertisements. This cookie is set on the facebook.comdomain and may be used when Meta content or services are loaded. | 3 months |
| MUID | Microsoft | Stores a unique browser identifier used by Microsoft to recognise visitors, measure advertising performance and support conversion attribution and relevant advertising across Microsoft services. | 13 months |
| _uetsid | Microsoft | Stores a unique session identifier used by Microsoft Advertising to measure conversions, attribute website activity to advertising campaigns and support remarketing. | 1 day |
| _uetvid | Microsoft | Stores a unique visitor identifier used by Microsoft Advertising to recognise visitors across sessions, measure conversions and support remarketing. | 13 months |
| _uetmsclkid | Microsoft | Stores the Microsoft Click ID when a visitor arrives through a Microsoft advertisement, enabling conversions and subsequent website activity to be attributed to the relevant advertisement. | 90 days |
| MR | Microsoft | Indicates whether Microsoft’s MUID advertising identifier should be refreshed. It supports conversion attribution and the synchronisation of advertising identifiers across Microsoft services. |
7 days |
| MSPTC | Microsoft | Stores a unique visitor identifier used by Microsoft Advertising to recognise visitors across websites, measure advertising performance and support relevant advertising. | 1 year |
| cello-referral | cello.so | Cello uses cello-referral cookie to identify the referrer and campaign. These let us link the referrer and new users who sign up, and help us apply rewards and discounts based on the campaign terms. |
3 months |
| cello-productId | cello.so | Cello uses cello-productId cookie to identify the product (account) using Cello on this page. |
3 months |
| cello-cookie-consent | cello.so | Cello uses cello-cookie-consent cookie to store consent to managing cookies |
3 months |
| __oppref | OpenAI | Stores the OpenAI advertising click reference (oppref) so subsequent website activity and conversions can be attributed to an eligible ad click in ChatGPT. |
30 days |
| __oaiq_consent | OpenAI | Stores the visitor’s consent preference for conversion measurement by the OpenAI Ads Measurement Pixel. | 30 days |
| __oaiq_domain_probe | OpenAI | Temporarily determines the appropriate domain on which OpenAI Ads Measurement Pixel cookies should be set. It is deleted immediately after this check. | Up to 1 minute |
| __spdt | Spotify | Assigns a unique identifier to help Spotify Ad Analytics deduplicate events, match website activity with advertising exposure and measure conversions attributable to Spotify advertising campaigns. | 1 year |
| _ttp | TikTok | To measure and improve the performance of advertising campaigns and to personalize the experience (including ads) on TikTok. | 13 months from the last date it was used |
| ttcsid_ | TikTok | To measure and improve the performance of advertising campaigns and to personalize the customer experience (including ads) on TikTok. | 13 months from the last date it was used |
| ttcsid_<pixel code> | TikTok | To measure and improve the performance of advertising campaigns and to personalize the customer experience (including ads) on TikTok. | 13 months from the last date it was used |
| ttclid | TikTok | To measure and improve the performance of advertising campaigns and to personalize the customer experience (including ads) on TikTok. | 13 months from the last date it was used |
Uncategorised
Other uncategorised cookies are those that are being analysed and have not been classified into a category as yet.”
| Name | Provider | Description | Expires after |
|---|---|---|---|
| customUrls | Currently unavailable | Session |
Cookies set by Third Party sites
On many of the pages of the site you will see buttons to share our content on social networks. In order to implement these buttons and connect them to the relevant social networks and external sites, there are scripts from domains outside of usehammock.com. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on usehammock.com. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting Proact, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
For further information on how we use cookies please feel free to contact us.
Last updated 11th September 2026.